When one wireless earbud suddenly sounds quieter than the other, the problem is not always a damaged earbud. Dust, debris, device settings and connection issues can all affect your listening experience. A few simple checks can help you identify what is happening.
1. Check the speaker mesh
Look closely at the quieter earbud. A layer of dust or debris over the speaker mesh can affect how sound comes through. Avoid poking the mesh with sharp objects or pushing debris further inside.
2. Clean the earbud carefully
Use a purpose-designed earbud cleaning tool to remove visible debris gently. Keep moisture away from areas where it could enter the device, and follow your earbud manufacturer's care guidance.
3. Check your phone's audio balance
Your phone may have an accessibility setting that shifts audio toward the left or right channel. Check the balance controls and make sure they are centred.
4. Reconnect your earbuds
Place both earbuds in their charging case, allow them to reconnect and test again. If the issue continues, consult the manufacturer's troubleshooting steps.
5. Compare with another device
Testing the earbuds with another compatible device can help you work out whether the issue is related to the earbuds or the original phone, tablet or computer.
Keep your earbuds cleaner between uses
Regular light cleaning is easier than waiting for visible buildup. A compact earbud cleaning kit can make routine maintenance quicker and help you keep your charging case and earbuds looking cared for.
If one side sounds quieter, start with simple checks before assuming your earbuds need replacing. Hséra™ makes everyday earbud care more convenient with a dedicated cleaning kit.
Shop the relevant Hséra™ product
Ready to add this to your routine? Hséra™ Earbud Cleaning Kit — view the product here for the current product details.